Mail-In Phone, Tablet And Device Repair From Anywhere In The US

Not In San Diego? Mail It In.

Moved away, away at school or just not close by? You can still get your repair from Franchitti's Fix. Ship your device to us, and we'll diagnose it and send you a clear quote. Nothing is repaired until you say go. Then we ship it back to you with tracking.

• 1-year warranty against defects on undamaged parts (Budget screens: 30 days, defects only)
• A clear, written quote before any work starts
• $35 diagnostic fee, credited toward your repair if we do the repair. If it can't be repaired, return shipping comes out of the $35 and we refund the rest.
• You choose the part quality: Budget (select iPhone screens), Economy, Standard or Premium

Start A Mail-In Repair: call or text (720) 413-8150 or request an appointment online and tell us you want to mail in your device. We'll give you a ticket number before you ship.

What We Repair By Mail

• iPhone: screens, batteries, back glass, cameras and camera lenses, charging ports and speakers. See iPhone Prices By Model.
• iPad: glass and displays, batteries and charging ports.
• Android: Samsung Galaxy and Google Pixel screens, batteries and ports.
• Apple Watch: screens and batteries.

Not sure if your device or repair qualifies? Call or text us before you ship.

What we can't take by mail: phones or tablets with a swollen or puffy battery. Carriers don't allow damaged lithium batteries in the mail. Read why.

How It Works

1. Get a ticket number. Call or text (720) 413-8150 with your model, the problem and your return address.
2. Pack and ship it. Follow our packing instructions and ship it with any tracked service that allows used electronics with lithium batteries. You pay for shipping.
3. We check it in. We photograph the box and the device's condition when it arrives, and text you that it's here.
4. Diagnostic and quote. You get the fault, your part-quality options and the price. We don't start any work until you approve.
5. We repair and test it. Every function we can test is checked before it's packed.
6. You pay, and it ships back. Payment is due after the quote or the repair, before your device ships back. Return shipping is paid by you, to your address, with tracking.

See The Full Step-By-Step

Mail-In Shipping Address

Franchitti's Fix LLC — Mail-In Repairs
4515 Texas St
San Diego, CA 92116

Please get a ticket number first and put it on a note inside the box. Questions? Call or text (720) 413-8150.

Mail-In Pricing

• Repair: quoted after the diagnostic, using our posted prices as a guide. See our screen prices.
• Diagnostic: $35, credited toward the repair if we do the repair. If it can't be repaired, return shipping comes out of the $35 and we refund the rest.
• Shipping to us: paid by you, with any tracked carrier.
• Shipping back: paid by you. We'll include the cost with your quote or invoice.
• Tracking and insurance: tracking is required. Insurance is your choice, and we recommend it for valuable devices.

Why Mail It To Us

• Posted prices. Prices are listed by model, so you know what to expect before you ship.
• You pick the part quality. The Parts Quality Guide explains each tier.
• One technician. Steve, a former Marine Corps radar technician, handles your device himself, from check-in to ship-out.
• A real warranty. 1-year warranty against defects on undamaged parts (Budget screens: 30 days, defects only).

Before You Ship

• Back up your device (how to back up an iPhone).
• Remove your SIM card, case and screen protector, and keep your charger at home.
• If the battery is swollen, don't ship it. Call or text us first.
• Read What To Do Before You Mail Your iPhone.

Questions?

See the Mail-In FAQ and the Mail-In Terms, or call or text (720) 413-8150. Near San Diego? Book an appointment instead. We don't take walk-ins, but call or text first and we can usually fit you in.

Franchitti's Fix LLC is an independent repair provider. We are not affiliated with or endorsed by Apple, Samsung, Google or any other manufacturer.