Privacy policy
Last updated: May 28, 2026
Franchitti’s Fix LLC operates this store and website, including all related information, content, features, tools, products, and services. We provide these to give you — our customer — a great shopping and repair experience (the “Services”). Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our site, use our services, make a purchase, or communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls when it comes to the collection, use, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of our Services, you acknowledge that you have read and understand how we collect, use, and disclose your information.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you. We may collect the following categories of personal information, depending on how you interact with us:
• Contact details: your name, address, billing address, shipping address, phone number, and email address. • Financial information: credit card, debit card, payment details, and transaction information. • Account information: username, password, security questions, preferences, and settings. • Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange, or cancel. • Communications with us: information you share when contacting customer support or sending inquiries. • Device information: details about your device, browser, IP address, and unique identifiers. • Usage information: how and when you interact with or navigate our Services.
Personal Information Sources
We collect personal information from: • You directly — when you create an account, shop with us, or communicate with us. • Automatically through the Services — from your device, cookies, and similar technologies. • Our service providers who help us run the business. • Business partners or other third parties.
How We Use Your Personal Information
We use your personal information to: • Provide, tailor, and improve the Services — including processing payments, fulfilling orders, managing your account, shipping, returns, and giving you personalized recommendations. • Marketing and advertising — to send you emails, texts, or mail about promotions and to show relevant ads (based on your past activity). • Security and fraud prevention — to keep your account and our services safe. • Communicating with you — to provide customer support and stay in touch. • Legal reasons — to comply with laws, respond to legal requests, or enforce our policies.
How We Disclose Personal Information
We may share your personal information with: • Shopify, vendors, and service providers (for payment processing, shipping, IT support, analytics, etc.). • Business and marketing partners — to help with advertising and promotions (they follow their own privacy policies). • When you ask us to share information (for example, for shipping or social media features). • Our affiliates. • In the event of a business sale, merger, or to comply with legal obligations and protect our rights.
Relationship with Shopify
Our Services are hosted by Shopify. When you use our site, Shopify collects and processes certain information about your visit and purchases. This helps us provide and improve the Services. Shopify may also use data from your interactions with our store, along with data from other merchants, for enhanced features. For more on how Shopify uses your personal information and your rights, visit the Shopify Consumer Privacy Policy.
Third Party Websites and Links
Our Services may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing any information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with information, please contact us to request its deletion.
Security and Retention of Your Information
We use reasonable security measures to protect your information, but no system is completely secure. We recommend avoiding insecure channels for sensitive information.
We retain your personal information for as long as necessary to provide Services, manage your account, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on where you live (including California), you may have rights regarding your personal information, such as: • Right to access or know what information we have about you. • Right to delete your personal information. • Right to correct inaccurate information. • Right to portability (receive a copy of your data). • Right to opt out of the sale or sharing of your information for targeted advertising.
You can exercise these rights by contacting us (details below). We also honor Global Privacy Control signals where applicable. We will not discriminate against you for exercising your rights.
You can opt out of promotional emails at any time using the unsubscribe link in our messages.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy here with a new “Last updated” date and notify you as required by law. Your continued use of our Services after changes means you accept the updated policy.
Contact Us
If you have any questions about this Legal Notice, please reach out to us at steve@franchittisfix.com or call/text at (720) 413-8150 or mail us at:
Franchitti’s Fix LLC
4515 Texas St
San Diego, CA 92116
We value your trust and are committed to protecting your privacy while providing you with excellent service. Thank you for choosing Franchitti’s Fix LLC.