Shipping policy

Where We Ship

We ship within the United States only, including APO/FPO addresses. Batteries ship to the lower 48 states only.

Handling

Orders typically ship within 1–2 business days.

Shipping Cost

Standard shipping is calculated at checkout.

Local Pickup

Free local pickup at 4515 Texas St, San Diego. Call or text (720) 413-8150 first to set up a pickup time.

Lost or Damaged Packages

Report shipping damage within 3 days of delivery, with photos. Report a lost package within 7 days of the expected delivery date. We'll send a replacement or issue a refund.

Reshipping

If the carrier or we made the mistake, we reship free. If the address was wrong or incomplete, or the package was refused or not picked up, you pay the postage to reship.

Returns

We only accept undamaged parts for return. Parts must be unused and returned within 30 days of delivery, in original condition with protective film, adhesive and tabs intact and packaging unmarked. Contact us before sending a return. Change-of-mind returns carry a 15% restocking fee, and you pay return shipping. Installed parts can't be returned for change of mind, so test parts before installing. Opened tools, adhesives and tape can't be returned.

Warranty

1-year warranty against defects on undamaged parts. A defective part can be replaced one time per warranty. Contact us and we'll walk you through the replacement.