Guide 6a · Sound & Mic
Self-Fix Guide • SoundNo sound from your iPhone? Before you assume the speaker is broken, check these quick things. Go in order.
Works on: Every iPhone. The silent switch or Action button step depends on your model. Our stuck on silent guide covers it.
Step 1: Turn Off Silent Mode
Follow our stuck on silent guide. Then come back here if you still hear nothing.
Step 2: Turn Off Do Not Disturb
- Open Settings and tap Focus.
- Tap Do Not Disturb and make sure it's off.
Step 3: Disconnect Bluetooth
Sound may be going to earbuds or a car. Open Control Center and turn Bluetooth off for a moment. Then test again.
Step 4: Remove The Case And Clean The Openings
- Take off the case and any screen protector.
- Look at the speaker holes at the bottom and the slot at the top of the screen.
- If they're dirty, brush them gently with a small, soft, dry brush.
Step 5: Test The Speaker
- Open Settings and tap Sounds & Haptics.
- Drag the Ringtone and Alerts slider back and forth.
You hear sound: the speaker works. If calls are still quiet or crackly, try again in another spot. It may be signal. No sound, or the slider is gray: the speaker likely needs a repair. I can check it.
Source: If you hear no sound or distorted sound from your iPhone, Silence iPhone (Apple Support, checked Oct 18, 2026).
Next step: 6c Mic Not Working
If this didn't fix it: iPhone Diagnostics
Related: 6b Stuck On Silent · 1a Force Restart (iPhone 8 And Newer)
Still stuck? Call or text (720) 413-8150 or book an appointment. It's a home-based shop, so please call or text before you head over.
Franchitti's Fix LLC is an independent repair shop, not affiliated with Apple.