Guide 11f · Security & Find My
Scam Safety • Calendar & ProfilesGetting alerts you never set up, or seeing new things in Settings? This is usually calendar spam or an unknown profile. Both can be removed.
Does This Look Familiar?
- Weird calendar alerts keep popping up, even when Safari is closed.
- Events say "Virus detected" or "Your iPhone has been infected". (These are spam, not real warnings.)
- "My menus changed." You see VPN or a profile in Settings you don't remember adding.
- Your phone says it's managed by a company you don't know.
Stop: Don't Sign In To Anything Yet
While your phone is doing this, don't sign in to anything. No banking, email or Apple Account logins. Don't type passwords, codes or card details.
Never type anything into a pop-up. Never call a number it shows. Apple won't call you to ask for your password or codes.
Sign in and change passwords only after the cleanup is done, or from a different device you trust.
Typed a password into a scam page? Change it right away from a different device you trust. Only have this phone? Do the cleanup first, then change it right after.
Not sure? Call or text (720) 413-8150.
Part 1: Calendar Spam
Step 1: Delete A Spam Event
- Open the Calendar app and tap the spam event.
- Tap Report Junk, then tap Delete and Report Junk.
Don't see Report Junk? Tap Delete Event, then tap Delete Event again. Don't tap links inside the event.
Step 2: Remove A Spam Calendar
- In the Calendar app, tap the Calendars button.
- Find a calendar you don't recognize. Tap the info button next to it.
- Tap Unsubscribe or Delete Calendar.
- Tap it again to confirm.
These steps are from Apple for iOS 26 or later. Don't delete calendars you use, like your own or a family calendar.
On iOS 17 or iOS 18? Apple's steps are a little different:
- In the Calendar app, tap Calendars at the bottom of the screen.
- Tap the info button next to the calendar you don't recognize.
- Tap Unsubscribe.
- Tap Unsubscribe and Report Junk, or just Unsubscribe.
On an iOS older than 17? Update your iPhone first if you can. Or call or text (720) 413-8150 and I'll help.
Part 2: Unknown Profiles
A profile is a set of settings. Schools and employers use them. Scam sites sometimes trick people into installing one.
Is This A Work Or School Phone?
If your phone came from an employer or school, check with them before you remove any profile.
Step 3: Check For Profiles
- Open Settings and tap General.
- Scroll down and tap VPN & Device Management.
Don't see VPN & Device Management, or no profiles are listed? Good. No profiles are installed. You can skip to the end.
Step 4: Remove One You Don't Recognize
- Tap the profile you don't recognize.
- Tap Remove Profile. On some screens, it says Delete Profile.
- Follow the steps on screen. Apple's Settings screen may ask for your iPhone passcode, the code you use to unlock this phone. It's fine to enter it there, on Apple's own Settings screen only. Never type it into a pop-up or a website.
- Restart your phone.
Removing a profile also removes the settings, apps and data that came with it.
It won't let you remove it? Stop there and call or text me. Don't download any "remover" app.
Quick Answers
Why do I get calendar alerts saying my iPhone is infected?
You were likely subscribed to a spam calendar, often by tapping a pop-up. The alerts are fake. Unsubscribe from that calendar in the Calendar app.
Is it safe to remove a VPN profile?
If you don't recognize it and the phone isn't from work or school, yes. Removing it deletes the settings and apps that came with it.
Next step: 11g Fake Apps And Subscriptions
If this didn't fix it: Book an appointment
Related: 11d Close A Fake Virus Pop-Up · 11h Lock Down Your iPhone After A Scam
Still stuck? Call or text (720) 413-8150 or book an appointment. It's a home-based shop, so please call or text before you head over.
Franchitti's Fix LLC is an independent repair shop, not affiliated with Apple.