Face ID Repair · San Diego

iPhone Face ID Repair In San Diego

Seeing "Face ID is not available," "Move iPhone a little lower," or "Face ID has been disabled"? We test the real fault, order the part through Apple so Face ID pairs correctly, and get you unlocking with your face again.

✅ Heading Over? Please Call Or Text (720) 413-8150 To Confirm I'm Available.

Face ID Symptoms We Fix

If your iPhone shows any of these, call or text with your model and the exact message.

"Face ID Is Not Available"

A message that Face ID is not available, or that you should try setting it up later. Often shows up after a drop, water exposure or an earlier screen repair.

"Move iPhone A Little Lower" Or "Higher"

Face ID setup keeps asking you to move the phone lower or higher and never finishes, even when you hold it still at a normal distance.

"Face ID Has Been Disabled"

Face ID stops offering itself and asks for your passcode every time. Your passcode is also required after a restart or several failed attempts, which is normal. If it never comes back, the sensors need testing.

Face ID Setup Won't Start Or Fails

Setup can't begin, freezes partway, or says it was unable to activate Face ID on this iPhone.

Proximity Or Front Sensor Problems

The screen stays on against your ear during calls, or the area around the front camera was cracked or exposed to liquid.

How Face ID Repair Works

1Call Or Text For A Quote

Call or text (720) 413-8150 with your iPhone model and the message you're seeing. No prices are posted for Face ID because every case is different.

2Diagnostic First

We test the Face ID sensors and the front camera area to find the real fault. Diagnostics are free with any repair.

3Part Ordered Through Apple

When a part is needed, we order it through Apple so Face ID pairs correctly through Apple's process. Parts usually arrive the next day, but delivery isn't guaranteed.

4Repair, Pair And Test

We install the part, complete Apple's pairing step and test Face ID before you pick up. Your repair includes a 1-year warranty against defects on undamaged parts.

Parts Ordered Through Apple. Face ID parts are paired to your iPhone, so we order them through Apple and complete Apple's pairing step. Parts usually arrive the next day, but delivery isn't guaranteed. Please check in on your estimated delivery date before heading over, since commercial carriers are out of my control.
Call Or Text First. Booked or not, please call or text (720) 413-8150 to confirm I'm available before you head over. I run this shop and a family, so a quick call or text letting me know you're on the way means a lot. – Steve

Browse Face ID And Proximity Parts. See the Face ID, front sensor and proximity parts we carry for iPhone.

Face ID Parts →

Face ID Repair FAQ

Can Face ID Be Repaired?

Often, yes. It depends on which part failed. We test first and tell you honestly whether it can be fixed before any work starts.

Why Do You Order The Part Through Apple?

Face ID parts are paired to your iPhone. We order them through Apple so Face ID pairs correctly through Apple's process. That's what lets Face ID work again for unlocking, payments and app sign-in.

How Long Does A Face ID Repair Take?

Parts usually arrive the next day, but delivery isn't guaranteed. Once the part is here, we'll give you a time estimate. Most repairs take about an hour once we start.

When Should I Head Over For My Ordered Part?

Please check in on your estimated delivery date before heading over. Commercial carriers are out of my control. Booked or not, please call or text (720) 413-8150 to confirm I'm available before you head over.

How Much Does Face ID Repair Cost?

Call or text (720) 413-8150 for a quote. Price depends on your model and which part failed, so we quote after a free diagnostic with your repair.

Do I Need An Appointment?

Booking is recommended. Booked or not, please call or text (720) 413-8150 to confirm I'm available before you head over. I run this shop and a family, so a quick call or text letting me know you're on the way means a lot.

Is There A Warranty?

Yes. Every repair includes a 1-year warranty against defects on undamaged parts.

🛡️ 1-year warranty against defects on undamaged parts

Get A Face ID Quote

Call or text Steve at (720) 413-8150 with your iPhone model. Franchitti's Fix, 4515 Texas St, San Diego, CA 92116. Available 10 AM – 10 PM daily by call, text or appointment.