Is My Data Safe During a Phone Repair?
Your phone holds your photos, messages, and accounts. It's smart to ask how a repair shop handles it. Here's exactly how we protect your data, and what you can do before any repair.
⚡ Questions about your data? Ask us.
Franchitti's Fix is at 4515 Texas St (92116), open 10:00 AM – 10:00 PM daily. Call or text (720) 413-8150, book an appointment, or send us a message.
🔒 How We Protect Your Data
- Most repairs, like screens, batteries, and charging ports, don't touch your data at all.
- We only ask for your passcode when we need it to test the repair, and you can choose to stay and test with us instead.
- We don't browse your photos, messages, or apps.
- We never wipe or reset your phone without asking you first.
📲 What to Do Before Any Repair
- Back up to iCloud, Google, or a computer.
- Know your Apple ID or Google account password.
- Turn off Find My only if the repair requires it. We'll tell you.
- Remove any cards from your case.
Whether it's an iPhone 14 with a cracked screen or a Galaxy S22 with a bad charging port, a fresh backup is the best insurance.
We're at 4515 Texas St, on the North Park and Normal Heights border near Adams Ave, a short trip from University Heights, Kensington, and City Heights.
⚡ Get your phone fixed with peace of mind.
Franchitti's Fix is at 4515 Texas St (92116), open 10:00 AM – 10:00 PM daily. Call or text (720) 413-8150, book an appointment, or send us a message.
💧 When Data Is the Priority
If your phone won't turn on, like an iPhone 12 after water damage, tell us that your photos matter most. We'll focus on getting it running long enough to back it up when possible. See Water-Damaged Phone? What to Do in the First Hour.
🎖️ A Shop You Can Trust
Franchitti's Fix is owner-run. Meet Steve, the owner, and see how we work. Most repairs are done same-day. We're busy, so call ahead and we'll confirm your part is in stock.
📚 Helpful reads: meet Steve, the owner, our Parts Quality Guide, the iPhone screen replacement guide, the hidden cost of a cheap iPhone repair, Water-Damaged Phone? What to Do First, Repair or Upgrade Your Phone?, iPhone Screen Repair Cost in San Diego.
🏘️ Neighborhoods we serve: North Park & Normal Heights, Hillcrest & University Heights, Mission Valley, Kensington & Talmadge, City Heights, South Park & Golden Hill.
⚡ The Franchitti's Fix Advantage
🛡️ 1-Year Warranty
Repairs include a 1-year warranty against defects on undamaged parts, plus our 2-Week Upgrade Guarantee.
📱 All Your Devices
Phones, iPads and tablets, laptops, PCs, game consoles and Apple Watch, plus thermal paste replacement for PCs and laptops.
🚀 Often Same-Day
Most repairs are done same-day. We're busy, so call ahead and we'll confirm your part is in stock. Discounts for military, first responders, students, and return customers.
❓ Frequently Asked Questions
Do I Need to Give My Passcode for a Phone Repair?
Only when we need it to test the repair. You can also stay and test it with us.
Will a Screen Repair Erase My Data?
No. Screen, battery, and charging port repairs don't erase your data.
Should I Back Up My Phone Before a Repair?
Yes. A fresh backup is always a good idea before any repair.
Can You Save Data from a Dead Phone?
Sometimes. Tell us if data matters most and we'll focus on that.
What Warranty Do I Get?
Repairs include a 1-year warranty against defects on undamaged parts.
Repair with Confidence
Click Book an Appointment above or call/text Steve at Franchitti's Fix directly to get a quote or schedule your appointment!
📞 Call or Text: (720) 413-8150
📍 4515 Texas St, San Diego, CA 92116 • Open 7 Days a Week (10:00 AM – 10:00 PM) • Discounts Available
Brand Affiliation Disclaimer: Franchitti's Fix LLC is an independent repair shop and is not affiliated with, authorized by, or endorsed by Apple Inc., Sony, Microsoft, Samsung, or any other OEM. Model names are used only to describe compatibility.